Return Policy
Return and Refund Policy
30-Day Return Policy: We offer a 30-day return policy from the date of purchase. If you are not satisfied with your purchase for any reason, you may return it within 30 days for a refund or exchange. Please note the following guidelines:
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Returns Process: To initiate a return, please contact us at ukpowerbattery@gmail.com with your order details and reason for return. We will provide you with further instructions.
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Damaged Packages: If your package arrives damaged, please send us pictures of the damaged item or return it to us. We will promptly send you a replacement.
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Exchanges: If you wish to exchange your item for a different one, the postage costs will be covered by the buyer.
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Restocking Fees: We do not charge any restocking fees.
Contact Information:
- Email: ukpowerbattery@gmail.com
- WhatsApp: +44 7475 688251
Company Information: Tech Hub Solutions Limited, trading as Power Battery UK